Oregon residents will get an extra month to apply for private health insurance, Gov. Kitzhaber announced on Wednesday.
Dusty Lane is a Pacific Northwest native who spent two years in Beijing before landing as a web producer at KATU.com.
Recent stories by Dusty Lane
Conversations with one current and one former Cover Oregon application processor revealed an unprofessional processing system that encourages workers to push applications through at all costs, while at times doing little to protect taxpayer money or privacy.
Many of the findings in the First Data investigation of Cover Oregon had already been made public through dozens of reports from the quality-assessment firm and reports from the On Your Side Investigators and other news media.
Cover Oregon director Bruce Goldberg has resigned, Gov. John Kitzhaber said during his press conference on Thursday at which he released the results of an investigation into the troubled website.
Here's how things in Seattle unfolded on Twitter on Tuesday.
Carolyn Lawson, the former Oregon Health Exchange CIO, filed a tort claim notice on Monday giving notice she is considering suing the state and several state employees for statements they made about her and for wrongful discharge.
The percentage of young adults signing up for insurance coverage via Oregon's troubled health-insurance exchange is nearly at the bottom when compared to sign-ups nationwide.
A spokesperson for Rep. Greg Walden told the On Your Side Investigators on Tuesday morning that the Government Accountability Office will proceed with a review of the Cover Oregon website.
Two bills aimed at rectifying the problems at Cover Oregon and avoiding repeats in the future are advancing in the Oregon Legislature.
The Cover Oregon website claimed another high-profile victim on Monday when interim director Bruce Goldberg announced the healthcare exchange is parting ways with independent software developer Oracle.
Carolyn Lawson, the IT expert who tried and failed to build Oregon’s online insurance exchange, complained to an Oregon Health Authority official that she was forced to leave under false pretenses in an email uncovered by the On Your Side Investigators.
The Portland city auditor made public a progress report Tuesday that showed improvement in the Portland Police Bureau’s approach to sexual-assault investigations – albeit with at least one disastrous exception and much room for improvement in several areas.
The KATU On Your Side Investigators have learned that an audit that was the only piece of evidence used to dismiss major accountability problems surrounding an Oracle contract that eventually grew to $119 million doesn’t exist.
The Oregon Health Authority has yet to return a request for comment on a report that former CIO Carolyn Lawson was investigated for mishandling state contracts when she worked for the state of California.
An IT consultant with 20 years’ experience as a master developer, project manager and analyst said his careful review of the Cover Oregon website project shows a team out of touch with current best-practices.
Former Republican state Rep. Patrick Sheehan told the KATU Investigators he has gone to the FBI with allegations Cover Oregon project managers initiated the design of dummy web pages to convince the federal government the project was further along than it actually was.
KATU’s review of thousands of pages of emails and reports, as well as interviews with many of the key people involved, suggest that either Kitzhaber knew more than he has acknowledged about Cover Oregon's failed website, or that he and his staff somehow remained oblivious to the unfolding disaster despite numerous attempts to bring it to their attention.
Interim Cover Oregon head Bruce Goldberg said Wednesday that while his team is making progress on fixing a flood of problems with the health exchange’s foundering website, it might ultimately have to scrap all or part of a system in which two years and tens of millions of dollars have been invested.
KATU’s Investigators spent weeks digging through thousands of pages of audits conducted by Maximus, the company the state hired to provide quality-control assessments of the project beginning in its early days.
Gov. John Kitzhaber’s staff hastily ended his scheduled one-on-one interview with KATU News on Thursday morning barely four minutes after it had begun when KATU began asking about problems with Cover Oregon's website. The governor's spokesman later said he was trying to keep the governor on schedule.
Gov. John Kitzhaber discussed the latest enrollment numbers for Oregon's troubled health insurance exchange at a press conference on Thursday morning.
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KATU talked to current and former employees of the project and reviewed thousands of pages of documents, and found that people in charge ultimately bit off far more than they could chew.
Thought it may be hard to fathom, veteran’s are often targets – and bait - for scam artists.