When customer service failed to hear their call, some consumers are turning to Twitter for help. “It changes the dynamic instead of me at the whim of the company, they are now having to respond to my now more powerful voice,” said John Breyault of the National Consumer League.
Once virtually nonexistent, the world's population of 100 year olds is projected to reach nearly 6 million by midcentury. That's pushing the median age toward 50 in many developed nations and challenging views of what it means to be old and middle-age.
No matter where you live, we all get them - phone books - and the latest ones are making their way around the Metro area. But do you really need phone books when so many of us have computers and cell phones? Do you just throw yours in the recycle bin?
