PORTLAND, Ore. - Cover Oregon can’t even quit right, it seems.
A report by independent quality-assessment contractor Maximus found that Cover Oregon’s attempt to transition to the federal exchange is at a high risk of failure, and for many of the same reasons that forced the transition in the first place.
The reporting period runs through the end of April, and Maximus found that even then Cover Oregon needed to quickly hire a “systems integrator” (SI) to manage the transfer to the federal exchange.
“2015 enrollment begins in 6.5 months,” the assessment reads. “CO will need to finalize their transition plan by the end of April/early May to ensure the SI vendor has time to execute on the contract effectively.
“Lack of a SI vendor moving into May will further compress a short transition timeline. Securing a contract with the ‘go-forward’ SI vendor is paramount.”
Cover Oregon still has not hired a systems integrator, however, nearly two months after that warning. It first posted official notice that it was looking for one on May 26.
Documents obtained by the On Your Side Investigators show a decision is due Monday.
A technology company called Deloitte Consulting, which made the recommendation in April to abandon the state exchange because it would be cheaper, is among the companies contending for the systems integrator company. Nine other companies are also in the running for the contract, which Cover Oregon estimates will be for $30-$35 million.
Maximus also reported that Cover Oregon was badly lagging on long-term planning – a complaint it made for years during the project’s failed launch, and one that was likely a root cause for the website’s failure.
“Lack of a detailed schedule planning for transitioning to the federal technology and managing the maintenance of the existing system moving forward could result in significant adjusts for the Oregon HIX Corporation (ORHIX) Cover Oregon (CO),” the report reads.
Overall, Maximus judged that five of the 16 categories it assessed were a “high” risk, and another nine were “medium” risk.
Maximus assessed the Cover Oregon website site as being at a high risk for failure for the entirety of the project.
Maximus emphasized that delay in hiring a systems integrator could jeopardize enrollments for next year. A recent estimate found that 80,000 people who enrolled through Cover Oregon this year will have to re-enroll through the federal exchange next year.
“The SI contract will need to be put in place by the end of April/early May to ensure there is ample time to execute for the 2015 enrollment,” the report reads.
For its part, Cover Oregon agreed with Maximus’ assessment that the overall health of the transition is at high risk.
“The project risk remains high,” it wrote in its allotted rebuttal space.
Full coverage of the troubled Cover Oregon website:
- State alleges racketeering in lawsuit against Oracle for Cover Oregon failure
- Cover Oregon project getting on track according to independent report
- Cover Oregon says state likely won't be affected by court ruling
- New Cover Oregon executive director to make $215,000, with less oversight
- Oregon hires firm to link to federal health site
- Cover Oregon's transition to federal exchange rated 'high risk' for failure
- Cover Oregon offers staff retention bonuses that could total $650,000
- Oracle: Cover Oregon website worked, but plug pulled for political reasons
- Oregon hires lawyers, issues demands for potential Cover Oregon suit
- Kaiser official selected to lead Cover Oregon
- Exclusive poll: Majority holds Kitzhaber accountable for Cover Oregon failure
- Grand jury to consider Cover Oregon evidence
- 80,000 Cover Oregon customers must re-enroll through federal health exchange
- Breach of contract lawsuit from 2011 could tip scales in Cover Oregon claims
- Attorney about Oracle lawsuit: "(It's) like throwing a rock at a hornet's nest'
- Gov. Kitzhaber seeks lawsuit over Cover Oregon health exchange
- Drastic call for full audit of Cover Oregon edited out of 'missing' Maximus report
- Subpoenas issued in Cover Oregon investigation
- Retiring Cover Oregon manager fires off damning email about state leaders
- Emails further suggest Cover Oregon used 'smoke and mirrors' for fed money
- New emails suggest Cover Oregon leaders started celebrating far too early
- KATU investigation finds Oracle shares blame with Cover Oregon for website disaster
- Panel recommends Oregon move to federal health exchange
- Oracle says it's not to blame for failed launch of Cover Oregon
- No decision on future of Cover Oregon but options narrowed to two
- Report: Federal exchange cheapest fix for Cover Oregon
- Cover Oregon goes to Congress, defends work that's been done
- Cover Oregon invites public to once-secret oversight meetings
- Top Cover Oregon IT official resigns
- Cover Oregon: Apply for insurance in April and avoid federal penalty
- Cover Oregon makes secret meetings public, won't explain the change
- Secret Cover Oregon oversight meetings may violate public meetings law
- Cover Oregon announces $1 million ad blitz to raise awareness
- Months later, Gresham woman still wondering if she has health insurance
- Portland tech company to governor: We can fix Cover Oregon's website
- State granted one-month extension for Cover Oregon enrollment
- First Data report: Cover Oregon didn't have federally required backup plan
- Watch: Your Voice Your Future Town Hall: Cover Oregon
- Cover Oregon confessions: Are they playing games with your health?
- New report answers many Cover Oregon questions - often for second time
- Cover Oregon directory Goldberg resigns; Governor releases investigation findings
- Cover Oregon: Still pushing for deadline extension
- Oregon tied for last in nation for young-adult health-insurance sign-ups
- Cover Oregon: Apply now if you want health insurance this year
- Federal government announces Cover Oregon investigation
- Former Cover Oregon director says 'all of us' share blame for failures
- Top Cover Oregon official refuses to discuss Lawson resignation
- Official: Oracle not allowing Cover Oregon probe access to 6 employees
- Trouble with Cover Oregon? You may still get federal tax credits
- Cover Oregon website developer pulls 100 worker off project
- Ex-Cover Oregon website chief: 'I stuck to the talking points ... they were not accurate'
- High-level IT consultant on Cover Oregon: 'They didn't know what they were doing'
- New Cover Oregon allegations: 'If it's true, someone's going to prison.'
- Paging Dr. Kitzhaber: What did the governor know about Cover Oregon collapse?
- State rep., U.S. Senate candidate calls for the end of Cover Oregon
- Cover Oregon head: State might scrap all or part of failing website
- State lawmakers to grill Cover Oregon chief
- Family struggles to sign up for insurance through Cover Oregon
- First legal complaint filed over health enrollment mistakes
- Democratic state lawmaker believes Cover Oregon can be saved
- Contractor plans to examine why Cover Oregon failed
- 'We look like fools:' A history of Cover Oregon's failure
- State rep: Ditch Cover Oregon in favor of federal exchange
- Video: Exclusive Interview: Gov. John Kitzhaber - Cover Oregon 1/9/2014
- Gov. denies prior knowledge of Cover Oregon failure, exits exclusive KATU interview
- Kitzhaber outlines Cover Oregon's next steps: 'I can't give you a date'
- Kitzhaber: Firm will review Cover Oregon failures
- Cover Oregon applications left in limbo?
- Man with cancer waiting on Cover Oregon, gets insured
- Man with cancer still waiting on Cover Oregon
- New calls for Cover Oregon to take responsibility for project failures
- Rocky King, director of troubled Cover Oregon, resigns
- Salem man says Cover Oregon error left him in health care limbo
- Some question if they'll be covered by Cover Oregon in the new year
- What doomed Cover Oregon? 'Mismanagement,' say former employees
- After resigning, Lawson not talking about Cover Oregon website failures
- Ore. health official in charge of building Cover Oregon website resigns
- Fewer enrollments challenge Oregon exchange budget
- Executive director of Cover Oregon taking medical leave
- Cover Oregon considers new solutions
- Kitzhaber calls for independent review of Cover Oregon
- New emails show Cover Oregon unraveling in days before launch
- Emails: Cover Oregon executive knew about website problems in May
- Cover Oregon complicated by state's grand vision