Critics: Better DHS training needed after siblings pulled from home
»Play Video
PORTLAND, Ore. – Some critics of how the Oregon Department of Human Services pulled two children from the foster parents who wanted to adopt them, want better job training for caseworkers.
The DHS removed the brother and sister from the home of Brenda Lincoln and Willie Norman in October. The children had been living with them for two and a half years. The brother and sister are about to be sent to live with new foster parents in Eugene.
That's even though the judge and therapists said it was the "worst thing" that could happen to the kids.
DHS documents obtained by KATU show DHS contradicts itself in its reasons for removing the children. At times it says the couple never told DHS certain things, but the records show DHS already knew about them.
As KATU News reported Thursday, Multnomah County Judge Susan Svetkey told DHS, "I can't remember a time where I have been so upset, professionally and personally on how a case has been handled."
The judge said in court she's frustrated the Legislature didn't give judges the power to tell DHS what to do. DHS alone has the power to decide who's a foster parent.
The judge also said "the timing of all of this is concerning and suspicious."
Norman and Lincoln are black, and the children are white. There have been murmurings that race had something to do with the removal of the children. Norman wouldn’t go that far in an interview.
"I prefer not to say that, but I think if you look at all the documents that are out there, and the circumstances of how they removed the kids from our home, it could have," he said. "I can't say. I can't put my finger on it."
DHS documents pin the decision to remove the kids on a domestic violence charge against Norman, but records show the agency was aware of the accusation before placing the kids in the home and determined it didn't matter.
The frontline DHS caseworkers are often young and inexperienced, and the job is stressful. Critics would like to see more training and standards to help them deal with the volatile situations they face when removing kids and placing them in foster care.
Don Darland, a founding member of the Oregon Foster Parent Association, doesn't know the specifics of this case, but believes DHS needs to do a better job training its caseworkers.
"Unless they're a licensed clinical social worker, they don't have to have a license," he said. "I would like to see, and we presented legislation in the past, that they have a certification like a teacher, because we want our teachers to be trained, we want our plumbers to be trained. We want doctors, we want nurses to be trained. Well, our child welfare caseworkers, they're not certified."
Darland said foster parents have little power despite a state foster parent Bill of Rights.
"There's no teeth behind them, because if they're violated there's nothing that says somebody is held accountable," he said. "They say we have a right to certain things, but if someone doesn't provide those things, than there’s really no recourse."
He said asking the Legislature to give judge's more power is tricky.
"We've had that argument for many years," he said. "Should we, should we not? Should the judges have that (power)? And in some cases – in maybe this case – it would have solved something. In other cases – so it's a hard question to answer because each case is so dynamically different."
A spokesman for DHS previously said the agency cannot talk about specific cases. Because state employees were on furlough on Friday, no one at DHS was available to speak in general terms.
But DHS and all state agencies are struggling with funding and more training takes more funding.
The On Your Side Investigators want to hear from you. Email them at investigators@katu.com.
Maybe they are going to send them to Mexico!
i thought after the whole ashley pond thing dhs was susspose to do a make over with themselves
DHS, Oregon's own family terriorist group supported by the governor.Â
Yes, DHS is an overgrown and deeply flawed system, and yes, even though I think most workers start there with good intent, they get frustrated too and can start feeling like system robots after too many disappointments and paperwork. Yes, bad choices are made and people are hurt and stripped of hope.
Â
And. If the local community writes DHS off as a lost cause, it doesn't mean any fewer kids will get hurt in OR out of their homes-- and that's the bottom line, right? And these are OUR kids, from our communities-- right?? So many cool things are starting up in Portland right now; good people are plugging in instead of jumping ship and it's making a difference! Case in point: the Portland Leadership Foundation, church Imago Dei, and individual volunteers have started providing free nights out for foster parents to get a break, mentors for the many relative foster families, and free foster home recruitment intended to give DHS more options to make better foster-home-and-kid matches instead of being forced to place a child in their only unfilled foster home.
Â
Whatever we can do to lighten the load at DHS means more time and motivation for the workers to do better jobs at everything else...
In a lot of cases DHS is so busy checking on false calls. I had a friend gonig through a bad break up and the both kept calling DHS on each other. Well they are no longer my friends but that poor sweet little boy was a pawn in their break up and I am under the impression this stuff happends a lot.
These State employees are on a major power trip and have way too much power. Under- trained workers, a lot of them lacking the intelligence to make any kind of an important decision are a huge problem. Something needs to be done, but I don't expect anything to happen anytime soon because it is after all, a State agency.
GRRRRRRRRRRRRRRRRRRRRRRR... MAKES ME WONDER WHAT GOES THROUGH THEIR HEADS WHEN TAKING CHILDREN FROM GOOD HOMES AND LEAVING OTHER ONES IN TERRIABLE SITUATIONS.
DHS is no different than the Gestapo or KGB.
Two years ago DHS certified my home for foster care. The second child placed in my home was a 9 month old baby girl. She came to me with an Attachment Disorder. She did not cry, cooh, smile, giggle, etc. She had no emotions. To say she was a good baby is an understatement. I am a stay at home single mom and gave my children all of my time. She received lots of nurtering love, cuddeling, kisses and comfort. All of her needs were met and she had developed a close relationship with my family and church family. After several months she came out of her shell. Always smiling and happy. She loved to be tickled and to cuddle. She had even gotten past the seperation anxiety she would display when going to Sunday school. I had began taking classes with her at ECCares and she had began making progress with her delayed speech. She was a well behaved, happy, loving child. Fast forward to my two year re-certification process. My first certifier quit working for DHS and I got a new certifier. She decided that the things my first certifier mitigated she could not. I was informed on a Wednesday of DHS's decision to not recertify my home. This came as a complete surprise to me. Less than 12 hours later and after 18 months in my home my foster daughter was placed in a new home. She was given no transition. Ripped from the only home and family she knew. My other foster child was allowed to stay in my home for another week because his case worker did not want to cause him harm from another haisty removal. The children were in a safe home and in no risk of danger. Removing her in such a carless manner when given the opportunity to transition her is unacceptable. I cant even imagine the cofusion this would cause such a young child. I wrote several letters to her CW and Supervisor regarding my concern for her Attachment Disorder, no response. Then to the Childwelfare Supervisor, no response. Finally to the head of DHS. After five weeks DHS admitted the removal was careless and they were going to allow her and I some visits. The new foster mother and I arranged a visit that could not have gone better. I received an E-mail that evening from foster mother informing me she was adjusting well after the visit. About ten days laterI called foster mother to make arrangments for another vistit and got an e-mail later that day from DHS's Supervisor stating that since my visit the child was in much distress and acting out by destroying items and breaking toys. Because of this DHS was not going to allow any more visits. Mind you this child never displayed any of these behaviors in my home.The child is not adjusting well in her new home because DHS did nothing to take simple measures to ensure her success. This child is more than a case number to me but not to them. There is so much known about Attachment Disorder and its life long effects. This is a disorder that is developed from birth to three years of age. There is a minimum of 4 professionals that are suppose to be doing what is in this childs best interest and this sort of thing has happened. I was even in contact with this childs lawyer and she told me she was not interested in anything I had to say. I am pleading that some policies be put in place to ensure that when given the opportunity these children are given a planfull transition.
Lynda Freitas - concerned mother
 @None This just makes me so sad. I totally agree with your concerns, Lynda, and have seen things similar, in my own neighborhood.
No amount of training matters when employees believe they are above the law and can act with animus and impunity..
Â
Training - yes, But, nothing will change until there is oversight, transparency and, accountability.
I agree!!! There are no repercussions for their actions. Agencies that are set up to keep these places in control, do no do their jobs. Court systems all work together, the attorneys the judge and the case workers are all paid out of the same account and therefore the only people winning are the case workers. THIS HAS TO CHANGE!!!
Viewing most of the comments on this forum make me nauseous. All comments are based on a newspaper article that is in the business to sell newspapers. The more sensational, the more they will sell. I realize DHS is like any other state organization strapped for revenue and struggles to do their job to the satisfaction of everyone. Remember, they are dealing with people......PEOPLE.......and that isn't easy in this day and age. So please back off a bit until all the facts are known.
This comment has been deleted
 @Tyler Van Pelt I think you just lost two friends!
Furlough on Friday and Monday's a holiday. And you don't need special training to destroy children's lives. Great place for little tinpot gods to work!
This is horrible. These people obviously love *their* kids and I can't imagine what the four of them are going through- at least the adults can try to be rational about it, but the kids must be traumatized beyond belief. I am sure they had discussed their plans to "make it official" with the children- they are probably devastated.Â
Â
I also commend him for not playing into the race issue. We have all seen the race card played in situations where it may or may not apply, and while he is not ruling it out he is also not accusing them of having racial motivations- sounds like that is coming from somewhere else.Â
Â
I am glad that someone brought this to the attention of the news- this is one of those situations where negative publicity may very well put these two kids back in a loving home with their PARENTS who want to provide for them.
Â
Let's all get behind these lovely people and tell DHS what we think.
This is an untenable condition. Â
Â
DHS: Â "we think you're bad parents and should have your child removed."Â
P: "on what grounds?"
DHS: "we have a report here that you spanked your child."
P: "once. Â The child was out of control and needed a little attention-refocusing."
DHS: "So you admit it?! Â Step aside, we're taking your child."
P: "No! Â Get out of my house!"
DHS: "Stop your abusive and aggressive behavior or we'll have you arrested!"
My bad experience with OR DHS story began years before I was even in the child's life. There was a custody battle, father and grandparents (who were financially stable, upstanding members of the community) were unable to wrestle the child away from a drug addicted mother. After years of sexual and physical abuse, repeated drug arrests at the homes and apartments they lived in, the meth lab, multiple neglect investigations DHS did finally take the child away.
Â
Then they proceeded to lie to me about what expenses they would cover. Due to extreme neglect the child had many urgent medical needs that they told me would be covered. Ya, I'm still paying those bills. They said that they were wrong to tell me they were covered since this was a family placement. Because the removal happened in another county all meetings had to take place there. Every time I would ask for help they would tell me they would do something yet never did. Even stuff like help with psychological problems etc.
Â
My take on all DHS departments I have had contact with are that they remove children that aren't in danger, they don't remove children that are in danger, they don't screen foster parents well but when they get good ones they treat them poorly and the placement of the kids is arbitrary.Â
Training isn't the problem--they all have that. What's needed most you can't teach---common sense and compassion. You can't train/teach/fix stupid.
Training is not the answer they get lots and lots of training. They get lots of money when kids are in foster homes none when they get adopted. And Most of the people that work there are on power trips. They have name changes-lawsuits-meetings-very few people fired. What they need is to have a total investigation by the Gov and it needs to be done soon, But then again we have had that and nothing changed but the name? Many more kids will be destroyed because of this bad system..
DHS training..... 1) to make money ya gotta remove an innocent child from his safe, happy home 2) don't finish your paperwork in a timely manner, it can wait for another day (in the meantime, if something comes up you can use the "paperwork not finished" line to screw with the family even more) hense... more money 3) if someone complains about your lack of doing your job or anything else... just screw with the family even more 4) threaten family members with never getting your child back cuz you are a "worthless piece of S**T" (more effective if done while screaming) 5) lie... lie... and lie some more - - - gotta make those house and car payments
Fire the workers and strip them of all benefits and pension. Immediately.
This is very typical of the Oregon DHS system. My daughter, her friend and I Â have tried for 6 months to report to DHS the living conditions of 2 pre-teen girls that live with their drug-addicted parents who were first living in a home with no electricity or running water and now this family is currently living out of their car and the 10-year girl has a 17-year old boyfriend, but we are simply told that they have a tremendous workload and can't possibly get to all the reports they get.Â
I also had neighbors that had their child removed for 6 months on a report that a child was spanked. DHS told this family that they would do everything to keep the family together but did everything to keep them apart.Â
There needs to be a serious investigation of this branch of Oregon government before another child dies or gets removed from a loving family for no reason.
 @kmama You are so right. I guess we are all supposed to understand that justifying the removal of a safe child takes a lot of work so there isn't enough time to deal with the children that really need help.
The reason they have a tremendous workload is that they pay more attention to the ones that are safe in the homes they are currently in and ignore the ones that really need help!!!!! They also say that they are terribly understaffed and cannot complete all their required paperwork for each case and therefore people get lost in the papertrail and if the paperwork is not completed... DHS can go back on their status of "Case Closed" and screw with people some more who thought they were done and DHS was out of their life!!!!! Total incompetency..... Total irresponsibility.... and DHS will totally NOT get it if someone decides to go postal on them.... They probably think they are above the law on that one too......
I was told by a CASA worker...that single parents are an easy target because they don't have money to fight back. So there you have it, if you are poor...look out because apparently that is what makes you a bad parent!
You can not do this. The children are humans beings, they need a security, home, friends, stable environment, to have any chances to grow right. Parents are only a part of the essentials for the children. The stability, the security is the most that counts. And you know what I am missing in this story? An interview with the children , how they are feeling about this. It is all about them, right? Yet they have no voice to be heard.
DHS does not believe in getting the real truth of any case.... they do not question the RIGHT people. nor do they ask the RIGHT questions... but they get paid alot more than they should! for destroying peoples lives
DHS needs to have a few of the people who work there held accountable for their "decisions".  Throw them in jail when they make a mistake, or better yet, end their careers and their exposure to children.
Â
This is one department that has run amok destroying as many lives as they claim to protect.
Â
The employees of the Government need to be held responsible. This is one department that qualifies more than any other.
This is not an issue of training; it's an issue of accountability. The DHS doesn't really answer to anyone but whatever idiot liberal happens to be governor, and the gov answers to no one but the PERS interests who bought his election.
When I speak on this subject, I speak from a personal experience DHS /CPS Removed me from my family and told my adopted family Lies. I am really angry about that to this day, I was messed up by "The System".
so reply to the KATU investigation email and let them have an ear full!!!
DHS isn't happy until they have destroyed peoples lives. One of these days were going to read where a blood bath ensued when DHS tries to remove kids, and that will be a sad day indeed.
What about the rights of the children? DHS SUCKS when it comes to considering what the children need. In my work with children, I have met and cared for many foster kids. Our system is the very definition of dysfunctional, and the people who screwed this up need some serious discipline. Which of course will never happen. How very sad for the kids, helpless in the face of the people who are supposed to protect them. Shame on DHS. AGAIN.
It does not help that the people who are suppose to be the "good guys" are MORE DYSFUNCTIONAL" than those of us whose life they seem hell bent on destroying!!!!!!!!!!!!!!!!!!
DHS needs to stop treating these 2 kids like pawns on a chessboard... Â My parents took in foster kids for years, in Arizona and California... they had (probably still have) the same issues that DHS here has... an overgrown gov't agency with too many untrained and improperly-supervised people making critical decisions, and not being held accountable when they make mistakes / bad decisions. Â Â Many of the kids my folks cared for had experienced the same problem of just being shuffled around from one home to another...again and again and again... Â and then everybody wondered why these kids were unable to form good, healthy relationships with other people..! Â Â
If our governor and our legislators are so all-fired up about doing things "for the kids", which seems to be their favorite "war-cry" whenever they want more tax money, THIS is something they could actually DO something about "for the kids"..! Â
As some other posters have noted, I won't hold my breath... because I strongly suspect that, like politicians everywhere, it isn't :for the kids"... it's for, as always, money and political power...Â
@margay1 ........give some people powe and authority and the damage they can do is unbelievable. Especially in government ! L
Well I would totally support someone investigating the percentage of kids and their violent acts who have been involved with the DHS system as opposed to those kids who don't act out that have NOT had their life ruined by DHS coming in and making them a car or house payment... OMG how unethical is that - but is totally true - Maybe DHS should go to Scientology... cuz they are really demanding on ETHICS... WTF... we could call them D'HethicS... Double WTF!!!!!!!!!!!!!!!!!!!!
So where have these poor kids been since October?! Obviously, DHS doesn't feel that shifting these kids from home to home is a problem. I think it is a huge problem. For whatever reason, these kids have already had a troubled life, then they move in with a family for 2.5 years, who end up being like family, only to be yanked from this home and tossed around like a ball. These kids could use some stability in their lives, which they apparently had, until some DHS idiot pulled an epic FAIL.
and DHS will be the blame for another totally F*d up kid going on a shooting spree...
This comment has been deleted
The Supervisors arent paid to protect families, they are paid to protect their case workers, no matter what!
Â
 @Caspertoo Managers/supervisors at DHS as just as worthless as the case workers.
YUP!!! in my experience... if you complain to the supervisor... she tells the worker... the worker gets pissed that someone complained about her... she takes action against the person who complained.... taking away even MORE than has already been taken... and NOTHING can be done about it cuz this is a government agency and they don't have to play by ANY RULES BUT THEIR OWN that they make us as they go!!!!
 @Caspertoo What makes you think that the same agency that screwed this up is the very same bunch that can fix it? Do you not think that maybe the case worker was doing exactly what the 'supervisor or manager' told them to do? You seem to believe that a higher level of government will always solve the problem: I believe that kind of simpleminded thought is what causes problems like this. The state isn't the solution-the state is the problem.
I have worked with CPS investigators investigating child abuse, and know that they really do care about what happens with and to chidren. Their hands are tied at times with upper levels of the DHS system rules and regulations. I would not have liked to be in their shoes at times.
In some cases, DHS causes more harm to the kids they are supposed to be protecting than the parents who were abusing or neglecting them in the first place. Â This seems to be one of those cases. Â Kids need stability, a thing they probably haven't had in their parents home. Â The kids had that for 2 1/2 years and now their world is ripped apart again. Â These caseworkers need training and accountability ASAP.
@ninjagrandma ----ACCOUNTABILITY being the operative word
Â
 @ninjagrandma In some case? More like most cases. I know, my grand kids have been run through the DHS "system". Fortunately my sister-in-law stepped up and adopted them.
Better training, definitely. But also more oversight, accountability, and responsibility to the public they allegedly serve. Children are the future adults of this state and nation! They need to treated with the utmost care, not lost in a bureaucratic shuffle, or administrative rules, or simply overlooked. This agency needs to change!
These pathetic people representing DHS need to be drug tested. NOTHING they ever do makes any common sense. And why the hell are they above the law...???
How about a psych evaluation for all DHS workers..... betcha 95% of em fail!!!