PORTLAND, Ore. - The independent review of what went wrong with the Cover Oregon website gets underway Tuesday.
The state has hired a company called First Data to run the review, something Governor John Kitzhaber ordered three months ago.
Among some of the questions the review will try to answer: Who knew what about the failure? When did they know it? And where did the millions of taxpayer dollars go that were used to build the website?
Cover Oregon is the most expensive IT project in state history. Designing and building its website was initially funded with $48 million dollars in federal grant money back in 2010.
Fast forward three years, and project managers have convinced the federal government to grant an additional $172 million in taxpayer dollars to keep the project going.
What does the state have to show for it now? The website still has more than a dozen critical coding errors, and has failed to enroll a single Oregonian in a private health insurance plan.
And now, KATU News has uncovered new questions about how some of those millions were spent.
The money management of Cover Oregon raised red flags for a company called Maximus, which was hired by the state to provide independent oversight of the project and deliver monthly quality assurance reports starting in November 2011.
In a report dated Oct. 3, 2012, Maximus puts the budget for the state health insurance exchange in a "high risk" category.
The report warns quote: "Current invoicing by major contractor lacks sufficient detail to fully represent all detail of the work performed…"
The major contractor was Oracle.
A month earlier, non-partisan state IT analyst Dr. Bob Cummings had raised similar concerns about Cover Oregon's money management. He sent an email to Dr. Bruce Goldberg, the head of the Oregon Health Authority.
Cummings wrote: "External folks will also begin to review how money has been spent on (the health insurance exchange), so I'd definitely have documentation showing how funds have been utilized."
Then Cummings took his concerns a step further. On Oct. 22, 2012, he sent an email to Carolyn Lawson. She was the Chief Information Officer for Cover Oregon, and in charge of the project's purse strings.
Full coverage of the troubled Cover Oregon website:
- Paging Dr. Kitzhaber: What did the governor know about Cover Oregon collapse?
- State rep., U.S. Senate candidate calls for the end of Cover Oregon
- Cover Oregon head: State might scrap all or part of failing website
- State lawmakers to grill Cover Oregon chief
- Family struggles to sign up for insurance through Cover Oregon
- First legal complaint filed over health enrollment mistakes
- Democratic state lawmaker believes Cover Oregon can be saved
- Contractor plans to examine why Cover Oregon failed
- 'We look like fools:' A history of Cover Oregon's failure
- State rep: Ditch Cover Oregon in favor of federal exchange
- Video: Exclusive Interview: Gov. John Kitzhaber - Cover Oregon 1/9/2014
- Gov. denies prior knowledge of Cover Oregon failure, exits exclusive KATU interview
- Kitzhaber outlines Cover Oregon's next steps: 'I can't give you a date'
- Kitzhaber: Firm will review Cover Oregon failures
- Cover Oregon applications left in limbo?
- Man with cancer waiting on Cover Oregon, gets insured
- Man with cancer still waiting on Cover Oregon
- New calls for Cover Oregon to take responsibility for project failures
- Rocky King, director of troubled Cover Oregon, resigns
- Salem man says Cover Oregon error left him in health care limbo
- Some question if they'll be covered by Cover Oregon in the new year
- What doomed Cover Oregon? 'Mismanagement,' say former employees
- After resigning, Lawson not talking about Cover Oregon website failures
- Ore. health official in charge of building Cover Oregon website resigns
- Fewer enrollments challenge Oregon exchange budget
- Executive director of Cover Oregon taking medical leave
- Cover Oregon considers new solutions
- Kitzhaber calls for independent review of Cover Oregon
- New emails show Cover Oregon unraveling in days before launch
- Emails: Cover Oregon executive knew about website problems in May
- Cover Oregon complicated by state's grand vision