'I'm not dead.' But credit card company says differently

'I'm not dead.' But credit card company says differently »Play Video
A very alive and well Linda Hammelman reads a letter from her credit card company that states she is dead.

CAMAS, Wash. - Linda Hammelman lives not far from the Fern Prairie Cemetery, but she's not ready to take a space there just yet.

But according to her credit card company, she's dead.

"We have learned that Linda K. Hammelman has passed away. We are sorry for your loss," the credit card company wrote her in a letter and then asked who will pay the bill.

"I'm not dead. I don't plan on being dead for a very long time," Hammelman said Monday.

It's important for people to jump into action to try to stop the damage to their credit when something like this happens, but for Hammelman fixing the problem with Chase has not been easy.

"They know I'm alive because I bombarded them with tons of phone calls for explanations," she said.

Hammelman said Chase would not let her access her account and shut off her auto-pay, putting her bills and her finances in jeopardy.

"I don't know how much damage it's caused my credit," she said.

According to Chase, it is investigating why it sent Hammelman a letter that has her gone before her time.

Hammelman said the credit card company has told her multiple reasons for how this could have happened: from sending the letter to the wrong person to someone calling the card company and telling it she had passed on.

Hammelman can at last access her account again and is glad to pay the bill – even the purchases she made after Chase decided she had passed.

"I was still charging after I was dead," she said. "Shoot, if I'd known that I woulda went to Hawaii."

Hammelman said late Monday afternoon, Chase told her there may have been some sort of mix-up when her mother passed away in January.