What now? First, Cover Oregon, the state's healthcare marketplace, couldn’t get its website working; it’s still not operational. Now there are problems with the phone lines. They’re so overloaded, that in some cases, calls won't even connect.
Shellie Bailey-Shah wants to hear from you. Got an idea for an investigation or a tip?
Recent stories by Shellie Bailey-Shah
Do you still have toys to get for the kids? The Problem Solvers say those toys should stay on your list and out of your cart for at least another week.
Are the Black Friday sales worth your time? It depends are what you’re looking to get. The Problem Solvers let you know what to buy… and maybe more importantly, what not to buy.
The Oregon Student Public Interest Research Group (OSPIRG) released its annual report, Trouble in Toyland, identifying dangerous toys that should not end up under your tree this year. Several of the toys were found in Oregon, still on store shelves.
Every year, the Problem Solvers look high and low for the season's top toys. This year, we widened our search even further to find those toys that your kids will love.
What if you could save on your everyday groceries without ever leaving your house? The Problem Solvers test a new website that promises to save time and money.
The holiday shopping season officially starts on the week of November 24, but true bargain shoppers should be hitting the keyboards right now. The Problem Solvers have some tricks for bagging the best online deals.
False eyelashes - whether they're temporary or semi-permanent - can give your eyes that extra pop. But before you decide to load up on lashes, you'll want to understand the risks.
Do you find yourself reaching for a sugary snack or caffeine-pumped latte in the afternoon, just to make it through the work day? The Problem Solvers have been looking into easy energy enhancers to get you over that three o'clock slump.
We put the OrigoSafe to the test. It's a device that claims to prevent people from using a cell phone while driving.
For kids, involvement in youth sports is supposed to be all fun and games; for parents, managing their children’s sport schedules can be downright stressful.
Do you get a restless sleep? Try following these six steps from KATU Problem Solver Shellie Bailey-Shah to get a better night's sleep.
Water bureau officials said the eastbound lanes of Burnside would be closed until at least Wednesday morning. Traffic in the westbound lanes was being guided by a flagger and was still down to just one lane as of Wednesday morning.
Are you putting off buying an airline ticket for the holidays? Maybe you're hoping the price will drop online? KATU Problem Solver Shellie Bailey-Shah has been testing some travel pro advice on just when is the best time to buy online.
It's become a yearly tradition at KATU for us to help you make Halloween costumes on the cheap. We went to our favorite looks-for-less expert Lisa LeDoux.
New health care exchanges started selling the now-mandatory health insurance Tuesday, Oct. 1. Below, Problem Solver Shellie Bailey-Shah walks you through what you need to know to navigate the state exchanges.
We know that companies collect our personal data, but we haven't had a way to know what specific information they have. Thanks to a new website, we can now find out what information companies have collected about us.
The state of Oregon has proposed emergency action after the KATU Problem Solvers shed light on the lax regulations in the beauty laser industry. The Oregon Health Licensing Agency will be asking the state Cosmetology Board to temporarily ban certain laser procedures.
Manolo Rodriguez said he first heard a sizzling sound and then realized the phone in the chest pocket of his jacket was burning and was about to burst.
The Problem Solvers are getting more and more complaints about this problem. KATU's Shellie Bailey-Shah says don't pack a single box until you know just who'll be picking it up.
Temperatures in the mid 90s is hot any time, but in September? It's downright unbearable, especially in classrooms with no air conditioning.
A new Harvard study, which tracked breast cancer patients at two Boston hospitals during the 1990s, suggests lives could be saved if mammogram screenings started before age 50.
With summer break just around the corner, it’s just a matter of time before parents hear that complaint. To help parents in need and on a budget, KATU Problem Solver Shellie Bailey-Shah has her “Summer Seven” – the top picks for free or nearly-free fun.
In a statement released Monday the mother of the boy accused of wanting to attack his Albany high school with bombs and guns revealed that her son suffers from a rare disorder called PANDAS.
The Sellwood Westmoreland Business Association is warning small businesses about a scammer who may be targeting small shops.