Consumer News

Problem Solvers My Fun Fish Tank: Does it work? My Fun Fish Tank: Does it work? (Video)
My Fun Fish tank is billed as "The kid-friendly aquarium that cleans itself like magic!" Adding clean water to the tank automatically siphons water up through a plastic tube that extends from the bottom of the tank out a spout near the top. Dirt collected on the bottom is removed as the fresh water pours in. As the commercial puts it- "The tank is always crystal clear!"
Problem Solvers How to talk to your auto mechanic How to talk to your auto mechanic
Even the best auto mechanic isn't clairvoyant. So when you drop off you vehicle, it's important to give the shop as much information as possible about the problem.

Mark Salem, an ASE Certified Master Technician, explains the right way and the wrong way to do it.
Problem Solvers FTC seeks public comment on telemarketing loophole FTC seeks public comment on telemarketing loophole (Video)
Thanks to a legal loophole in the telemarketing rules, some marketers are using a backdoor approach to get you on the phone and deceive you. They're getting your attention with advertising on TV and radio, placing ads in the newspaper, and inviting you to call or click when you're online.
Problem Solvers Nail polish retailer Julep vows to polish up customer service Nail polish retailer Julep vows to polish up customer service (Video)
The CEO of Seattle-based nail polish and beauty product company Julep - says she had no idea her customers had taken their complaints to the Better Business Bureau until the bureau issued a news release this week. Jane Park insists Julep is not a company that would intentionally ignore its customers and the issues that prompted the complaints have been addressed.
Problem Solvers Fight fraud with transaction alerts Fight fraud with transaction alerts
You can't avoid it. Sooner or later – whether they steal your wallet, secretly swipe your card or hack a database – a crook is going to get your credit or debit card number. Chances are this has already happened to you – maybe more than once.
Problem Solvers Sure Jell freezer jam insert -- a recipe for confusion Sure Jell freezer jam insert -- a recipe for confusion (Video)
Home canning "newbies" are learning the hard way about the importance of having the right directions when you're making jams and jellies. Case in point, this summer's instruction mix-up involving Sure-Jell Premium Fruit Pectin, one of the most popular brands of natural thickener for making jelly and jam.
Problem Solvers Wearable tech trend predicted to grow Wearable tech trend predicted to grow (Video)
You can wear them on your wrist, on your neck, and even on your face. They can help you check your e-mail, check your pulse, and check directions. They're wearable technology, and they're gaining in popularity. Wearable tech is still very new, but Consumer Reports thinks it's going to take off. A lot of big companies are jumping in the game, such as Samsung, LG, Motorola, and maybe even Apple.
Problem Solvers McDonald's confronts its junk food image McDonald's confronts its junk food image
McDonald's has launched a campaign to shake its reputation for serving cheap, unhealthy food. At a time when Americans are playing closer attention to what they eat, the company is trying to sway public opinion.
Problem Solvers Shuck-free corn on the cob: Does it work? Shuck-free corn on the cob: Does it work? (Video)
It's not the worst food prep task to get stuck with- but there's nothing fun about shucking fresh ears of corn- especially when it comes to getting all that corn silk off the cob. And of course none of us likes the thought of a giant pot of boiling water in the kitchen on a hot summer day. So I was intrigued by websites claiming to have a solution.
Problem Solvers Winbot: How well does it work? Winbot: How well does it work? (Video)
By now, most of us have seen the little robots that vacuum your floor so you don't have to. The latest trend in robotic cleaning is bots that clean big windows and mirrors- and I finally got my hands on one. It's called Winbot. By a Chinese company called Ecovacs Robotics. Retail price? Around $350.