Consumer News

Problem Solvers Nail polish retailer Julep vows to polish up customer service Nail polish retailer Julep vows to polish up customer service (Video)
The CEO of Seattle-based nail polish and beauty product company Julep - says she had no idea her customers had taken their complaints to the Better Business Bureau until the bureau issued a news release this week. Jane Park insists Julep is not a company that would intentionally ignore its customers and the issues that prompted the complaints have been addressed.
Problem Solvers Fight fraud with transaction alerts Fight fraud with transaction alerts
You can't avoid it. Sooner or later – whether they steal your wallet, secretly swipe your card or hack a database – a crook is going to get your credit or debit card number. Chances are this has already happened to you – maybe more than once.
Problem Solvers Sure Jell freezer jam insert -- a recipe for confusion Sure Jell freezer jam insert -- a recipe for confusion (Video)
Home canning "newbies" are learning the hard way about the importance of having the right directions when you're making jams and jellies. Case in point, this summer's instruction mix-up involving Sure-Jell Premium Fruit Pectin, one of the most popular brands of natural thickener for making jelly and jam.
Problem Solvers Wearable tech trend predicted to grow Wearable tech trend predicted to grow (Video)
You can wear them on your wrist, on your neck, and even on your face. They can help you check your e-mail, check your pulse, and check directions. They're wearable technology, and they're gaining in popularity. Wearable tech is still very new, but Consumer Reports thinks it's going to take off. A lot of big companies are jumping in the game, such as Samsung, LG, Motorola, and maybe even Apple.
Problem Solvers McDonald's confronts its junk food image McDonald's confronts its junk food image
McDonald's has launched a campaign to shake its reputation for serving cheap, unhealthy food. At a time when Americans are playing closer attention to what they eat, the company is trying to sway public opinion.
Problem Solvers Shuck-free corn on the cob: Does it work? Shuck-free corn on the cob: Does it work? (Video)
It's not the worst food prep task to get stuck with- but there's nothing fun about shucking fresh ears of corn- especially when it comes to getting all that corn silk off the cob. And of course none of us likes the thought of a giant pot of boiling water in the kitchen on a hot summer day. So I was intrigued by websites claiming to have a solution.
Problem Solvers Winbot: How well does it work? Winbot: How well does it work? (Video)
By now, most of us have seen the little robots that vacuum your floor so you don't have to. The latest trend in robotic cleaning is bots that clean big windows and mirrors- and I finally got my hands on one. It's called Winbot. By a Chinese company called Ecovacs Robotics. Retail price? Around $350.
Problem Solvers The right kitty litter can make all the difference The right kitty litter can make all the difference
When it comes to their bathroom, a lot of cats are very particular. They might like one kind of kitty litter and turn up their noses at another.

“A lot of cats don't like the really strong scents," said Mikkel Becker, a local pet trainer who writes for Vetstreet.com.
Problem Solvers Collapsible plastic flower vases: Do they work? Collapsible plastic flower vases: Do they work? (Video)
Fresh cut flowers add color and beauty to your surroundings but unless you're buying flowers to take home where you have vases- finding the proper container to place your petals can pose a thorny challenge. Collapsible, plastic, reusable vases are supposed to solve that problem. They look like flat plastic cut-outs and are about the thickness of a sheet of construction paper. How well do they hold up? How much can they hold? And what are they made of?
Problem Solvers Do-it-yourself Greek Yogurt Do-it-yourself Greek Yogurt (Video)
Greek yogurt has more protein that regular yogurt, but the benefits of that extra protein can easily be outweighed by all the sugars in many Greek yogurt brands
Problem Solvers Green Dot phasing out MoneyPak PIN Green Dot phasing out MoneyPak PIN (Video)
Using a reloadable debit card to send money is about to get trickier for a lot of people. The makers of one of the most popular money cards is changing the technology - and it has a lot to do with scammers who use the card for fraud.
Problem Solvers 'Tech Support'  scams accelerate 'Tech Support' scams accelerate (Video)
You never know how much you need what's in your computer, until you can't use it. Don Poenitsch and his wife just got their laptop out of the repair shop, after Don got conned. He's one of the latest victims of the "Tech Support" I've warned about numerous times over the years.
Problem Solvers Screen Egg: Does it work? Screen Egg: Does it work? (Video)
If your technology has a screen and touch hand controls- it undoubtedly has dust and dirt and often looks like a mess. And while you can easily blow off the dust, cleaning the screens on high-tech devices requires caution. Liquid cleaners can cause damage if they seep into the workings of the device. You must also be careful about scratching the screen. Screen Egg is promoted as "The amazing, dual-action screen cleaner that will effectively and easily clean all your favorite devices."