Consumer News

Problem Solvers Clearing mail alert confusion: Is your mortgage or privacy at risk?  Clearing mail alert confusion: Is your mortgage or privacy at risk? (Video)
When someone you don't know sends an email about your federal tax information, it's understandable that you'd be cautious. It's equally understandable that you'd question an unsolicited letter from lawyers talking about trustee changes at your mortgage company. KOMO viewers contacted the Problem Solvers- with questions about both.
Problem Solvers Refunds not guaranteed for wildfire-related lodging cancellations Refunds not guaranteed for wildfire-related lodging cancellations (Video)
Northwest wildfires are ruining a lot of vacations and burning budgets for many families who paid in advance for a vacation rental. Some establishments offer full refunds, but when you lose lodging due to a wildfire or any other natural disaster, there's no such thing as an automatic refund guarantee.
Problem Solvers What you should know about earthquake insurance What you should know about earthquake insurance
The recent New Yorker magazine article "The REALLY Big One" has a lot of people asking about earthquake insurance. Remember the basic homeowner’s policy does not provide earthquake coverage. You have to buy a separate policy for that.
Problem Solvers A is for Avocado
Avocados are rich in antioxidants and a good source of potassium, folate and other B vitamins. Plus they're loaded with fiber.
Problem Solvers Eat well on $4 a day? Eat well on $4 a day?
When you're on a limited budget, you've got to be very creative with the meals you prepare. A new cookbook show you how to stretch those food dollars.
Problem Solvers Cash advances can be costly Cash advances can be costly
Need a small loan right away? You might be tempted to borrow from your credit card company. It's called a “cash advance” and it's really convenient. It's also very costly.
Problem Solvers FreedomPop's free service fuels frustration FreedomPop's free service fuels frustration (Video)
The promise of free internet and mobile service sounded great to a local woman trying to save money. So she signed up with a California company called FreedomPop. The high-tech startup offers free voice, text and data as a gateway to it's many fee-based wireless and data plans and it's catching on. In fact, FreedomPop recently announced plans to expand to the UK. But Leslie Maxwell wonders if it's getting too big too quickly.
Problem Solvers Fresh Pod: Does it work? Fresh Pod: Does it work? (Video)
You can buy all sorts of products to deal with bad smells in your house. But most of them seem to involve a lot of chemicals or fragrances that only mask the smell. The Fresh Pod by Fresh Wave promises natural and safe odor control for up to 60 days. But how well does it really work?
Problem Solvers Prize scams target elderly Prize scams target elderly
Anyone can fall for a prize scam, but con artists tend to target seniors because they’re more likely to fall for their pitch.
Problem Solvers Do robocall blockers really block the calls? Do robocall blockers really block the calls? (Video)
Fed up with annoying robocalls- a local man just joined a nationwide brigade aimed at fighting back. When Consumers Union asked for volunteers to test different robocall blocking devices on the market, he jumped at the opportunity.
Problem Solvers Bulging batteries in RCA tablets Bulging batteries in RCA tablets (Video)
If you have an RCA 7 inch tablet that was purchased last year- keep an eye on the internal lithium battery. There are reports of the battery suddenly puffing up like a pillow inside the case, putting children in harm's way.
Problem Solvers Gel manicures- DIY vs salon Gel manicures- DIY vs salon
Traditional nail polish is rapidly being replaced by high-gloss, longer lasting gel formulas. Gel manicures are popular because they can last as long as 3 weeks. The polish is hardened onto the nail with ultra violet light. But gel polish at the salon is pricey- ranging from $25 - $35. So more and more manufacturers are offering gel polishes you can buy at the store. They give you the same high gloss finish for a fraction of the cost- without the ultra violet exposure you get at the salon.
Problem Solvers Do you really want a gasoline credit card? Do you really want a gasoline credit card?
Do you have a gasoline credit card in your wallet? Millions of people use them to earn cash back when they fill up. But a new study finds that the rewards you get may not be as good as you could get from other rewards cards.
Problem Solvers Trust your gut when choosing a vet Trust your gut when choosing a vet
There are lots of factors to consider when you choose a vet for your pet. Price is important. So is reputation. And location. But there's something else to consider: The feeling you get when you visit the place.