Consumer News

Problem Solvers Nail polish retailer Julep vows to polish up customer service Nail polish retailer Julep vows to polish up customer service (Video)
The CEO of Seattle-based nail polish and beauty product company Julep - says she had no idea her customers had taken their complaints to the Better Business Bureau until the bureau issued a news release this week. Jane Park insists Julep is not a company that would intentionally ignore its customers and the issues that prompted the complaints have been addressed.
Problem Solvers Fight fraud with transaction alerts Fight fraud with transaction alerts
You can't avoid it. Sooner or later – whether they steal your wallet, secretly swipe your card or hack a database – a crook is going to get your credit or debit card number. Chances are this has already happened to you – maybe more than once.
Problem Solvers Sure Jell freezer jam insert -- a recipe for confusion Sure Jell freezer jam insert -- a recipe for confusion (Video)
Home canning "newbies" are learning the hard way about the importance of having the right directions when you're making jams and jellies. Case in point, this summer's instruction mix-up involving Sure-Jell Premium Fruit Pectin, one of the most popular brands of natural thickener for making jelly and jam.
Problem Solvers Wearable tech trend predicted to grow Wearable tech trend predicted to grow (Video)
You can wear them on your wrist, on your neck, and even on your face. They can help you check your e-mail, check your pulse, and check directions. They're wearable technology, and they're gaining in popularity. Wearable tech is still very new, but Consumer Reports thinks it's going to take off. A lot of big companies are jumping in the game, such as Samsung, LG, Motorola, and maybe even Apple.
Problem Solvers McDonald's confronts its junk food image McDonald's confronts its junk food image
McDonald's has launched a campaign to shake its reputation for serving cheap, unhealthy food. At a time when Americans are playing closer attention to what they eat, the company is trying to sway public opinion.
Problem Solvers Shuck-free corn on the cob: Does it work? Shuck-free corn on the cob: Does it work? (Video)
It's not the worst food prep task to get stuck with- but there's nothing fun about shucking fresh ears of corn- especially when it comes to getting all that corn silk off the cob. And of course none of us likes the thought of a giant pot of boiling water in the kitchen on a hot summer day. So I was intrigued by websites claiming to have a solution.
Problem Solvers Winbot: How well does it work? Winbot: How well does it work? (Video)
By now, most of us have seen the little robots that vacuum your floor so you don't have to. The latest trend in robotic cleaning is bots that clean big windows and mirrors- and I finally got my hands on one. It's called Winbot. By a Chinese company called Ecovacs Robotics. Retail price? Around $350.