We lost power days ago, I live with my mom who is elderly and 2 small childern. We've been on the phone with ODOT and PGE numerous times trying to find out when the power would be on. When we lost it, our driveway had 2 and a half feet of snow and there was no way we could leave. By the second day out house was down to 40 degrees. There was no way even emergency personal could make it up to our house and PGE's answer was, "Well that's why you need to be prepared." We ran out of dry firewood, had no heat, and no running water, so I started shoveling the driveway. Two days of shoveling and I got my mom, my five year old son, and 6 month old daughter out of the house. We've been at a hotel for days now and I still can't get an answer from PGE as to why people around us have power, but we don't. Or when we can expect it. My neighbors have medical conditions too, that put them at risk of serious complications or death without power. It's frustrating to see how the rural communities are put on hold so PGE can say they fixed a huge number of customers. It's frustrating that when the weather hits us all hard, its the people that can't get any form of transportation or have a place they can get to, to stay warm are forgotten about.