My daughter's been bugging me about having her teeth whitened, so I started looking online for info from what I thought were reputable sources.
I saw the ad right on your website: DON'T Pay for White Teeth. I read the woman's story about getting free trials from two different companies and using the products in tandem to produce quick and lasting results.
The subheader on the ad reads "Learn the trick, discovered by a mom to turn yellow teeth white for less than $5." Since I paid shipping for the trials, I thought they'd mail additional info about the product and trying to get me to buy more. I paid about $6 for shipping, received the products with instructions for use (no additional info was included), and my daughter used them for about two weeks.
Yesterday, another package arrived from Dentech with a note saying that I'd agreed to have monthly shipments sent to me. I immediately cancelled, but my credit card has been billed $88.97 since I didn't cancel within the first two weeks.
Fearing the same thing with the other product, I immediately called DazzleWhite to cancel: they told me that I still have to pay $58.75 for what they'd already sent me, since I didn't cancel soon enough. No worries, though... They already have my credit card number!
Both companies claim that the agreement I signed electronically "clearly" states that I've agreed to pay, but I didn't see it anywhere.
In these financial times, who can afford nearly $150 per month to whiten their teeth?! I feel cheated, and it's even worse that I found the ad right on the KATU website. I thought that, if I found it there, it must be legit. Now I suspect that the two companies may be working together, and the woman's story is part of the scam to give buyers a DOUBLE hit to their credit card.
If there's any recourse I have, I'd love to hear it. Unfortunately, I fear there's nothing I can do - but at least I can warn others so nobody else gets scammed as I did.
Please remove the ad from your website and let your viewers know - this is a pretty sneaky scam!